If you’re facing an error message stating “Unable to upload listing. Would you like to retry?” while trying to save a listing as a draft or publish it. Many users have reported encountering this issue on both their phones and laptops.
Several users have shared similar experiences where they attempt to save a listing, only to receive this frustrating error. The problem seems to be affecting multiple users, suggesting it could be a temporary server-side issue rather than a problem with individual accounts or devices.
Additionally, platforms like Etsy, Vinted, and Poshmark have been known to experience similar problems due to content moderation algorithms, AI updates, or listing restrictions that users might not be aware of.
Possible Causes of the Error
Before diving into solutions, here are some possible reasons why this error occurs:
- Server Issues – The platform may be experiencing temporary downtime.
- Cache and Cookies Buildup – Corrupt cache files might be causing the issue.
- Outdated App Version – If you haven’t updated the app recently, it might cause listing failures.
- Draft Limitations – Some platforms restrict the number of drafts you can save.
- Stock Photos or Content Filters – Certain images or keywords may trigger automatic content moderation.
- Network Connectivity Issues – A weak or unstable internet connection could disrupt the upload process.
- AI and Listing Promos Interference – Some users speculate that AI-driven updates or promotions for listings over $100 could be causing unexpected bugs.
How to Fix the “Unable to Upload Listing” Error
If you’re still struggling with this error, here are some troubleshooting steps you can try:
1. Clear Cache and Cookies
- On Chrome: Go to Settings > Privacy and Security > Clear Browsing Data, then select Cached images and files and Cookies before clicking “Clear Data.”
- On Mobile Apps:
- For Android: Go to Settings > Apps > [App Name] > Storage & Cache > Clear Cache.
- For iPhone: Uninstall and reinstall the app to clear stored cache.
2. Try a Different Browser or Device
Some users reported success by switching from Chrome to Firefox, Safari, or Microsoft Edge. If possible, try listing from another device (e.g., your phone instead of a laptop, or vice versa).
3. Update Your App or Browser
An outdated app can sometimes cause listing failures. Check for updates in the Google Play Store or Apple App Store and install any available updates.
4. Remove Stock Photos or Suspicious Keywords
One user found that removing stock photos helped them successfully save their listing. If you’re using images from the internet, try replacing them with original photos.
5. Check if the Platform Has Draft Limitations
Some platforms have a limit on the number of drafts you can save. If you’ve reached this limit, delete old drafts or publish some listings before trying again.
6. Use a Scheduled “Drop Date” as a Workaround
If you can’t save a draft, some users have successfully bypassed the issue by setting a listing to go live at a future date instead.
7. Restart Your Internet Connection
A slow or unstable internet connection can cause upload failures. Try switching from Wi-Fi to mobile data (or vice versa) or restart your router.
8. Check for Server Outages & Platform Announcements
If multiple users are facing the same problem, the issue might be on the platform’s end. Check online forums, social media updates, or Downdetector.com to see if there’s an ongoing outage.
9. Try the Duplicate Listing Method
If your listing isn’t saving, try copying an existing listing, making minor modifications, and then saving it as a new listing. This workaround has worked for some users.
10. Try Listing at Non-Peak Hours
If the platform experiences high traffic, waiting for non-peak hours (early mornings or late nights) might improve the success rate.
11. Contact Customer Support
If none of the above fixes work, reaching out to the platform’s support team might be the best option. Provide them with a screenshot of the error and details of what you’ve tried so far.
Final Thoughts
While this error can be frustrating, in most cases, it’s either a temporary issue or something that can be resolved with a few quick troubleshooting steps. Clearing cache, updating your app, and checking for platform outages are some of the most effective fixes. If the issue persists, contacting customer support will be your best bet.
Have you encountered this error? What worked for you? Share your experience in the comments below!
