Homework Help: Questions and Answers: Gaining empathy for your user by administrating surveys is the best way to gather deep insights into their problems:
Q1: Gaining empathy for your user by administrating surveys is the best way to gather deep insights into their problems:
a) True
b) False
Correct Answer:
False.
Explanation: Surveys are good for collecting quantitative data but are generally not the best way to gather deep, qualitative insights. Techniques like interviews, observations, and other methods that involve direct engagement with users provide richer insights into users’ needs and problems.
Q2: Check all that apply: In design thinking, and in this course, empathy for individual users is best gained by using which techniques?
a. Surveys
b. Focus Groups
c. Observations
d. Interviewing
Correct Answer:
c. Observations
d. Interviewing
Explanation: Observations and interviews are the most effective methods in design thinking for gaining empathy, as they allow you to see and hear directly from users about their experiences. Surveys and focus groups can also provide insights, but they are generally less effective in gaining deep empathy.
Q3: When conducting an interview to gain empathy for user regarding studying, which question/statement would yield the most detailed response?
a. Describe to me a time when you had a successful studying session
b. Have you ever had a successful studying session?
c. Do you study in the same place every time?
Correct Answer:
a) Describe to me a time when you had a successful studying session
Explanation: Open-ended questions like “Describe to me a time when…” allow the user to share a detailed story, which can lead to richer insights. The other options are closed questions that can be answered with a simple “yes” or “no,” leading to less detailed responses.
Q4: True or false, the following statement properly adheres to the POV-statement guidelines:
Harvard University graduate students need shovels to clear snow from sidewalks because over 25 slip-related accidents are reported every day in the winter.
Correct Answer: False
Explanation: A proper Point of View (POV) statement should include a clear user, a specific need, and an insight, but the need should be human-centered rather than focused on a specific solution like “shovel.” Instead of saying they need shovels, it would be more appropriate to focus on the need for safety or mobility in winter conditions. For example: “Harvard University graduate students need a way to safely navigate snowy sidewalks because they are currently at risk of slipping and getting injured during winter.”
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Q. A compiler translates a program written in a high level language into?
