Encountering the “Upstream connect error or disconnect/reset before headers. reset reason: overflow” message in ChatGPT can be frustrating. This error has become more frequent in 2025 due to high server demand, network issues, or misconfigured API calls.

This guide provides step-by-step solutions, from quick fixes to advanced troubleshooting, ensuring you can resolve the issue efficiently.
What Causes the ‘Upstream Connect Error’?
The error typically occurs when:
- OpenAI’s servers are overloaded (common during peak hours)
- Your internet connection is unstable (WiFi/mobile data issues)
- API calls have incorrect headers or timeouts (common in developer setups)
- A firewall, VPN, or proxy is blocking the connection
Quick Fixes (Works for Most Users)
1. Restart ChatGPT
- Close the app/browser tab and reopen it.
- If on mobile, force-stop the app and relaunch.
2. Clear Browser Cache or Use Incognito Mode
- Chrome/ Edge/ Firefox: Press
Ctrl+Shift+Del
→ Clear cached data. - Try Incognito Mode (no extensions interfering).
3. Switch Networks or Devices
- Swap from WiFi to mobile data (or vice versa).
- Try accessing ChatGPT from a different device.
4. Log Out and Log Back In
- Sign out of your OpenAI account → Refresh → Sign in again.
Bonus: ChatGPT Network Error Quick Fixes
(If you see generic “Network Error” instead of “Upstream Connect Error”)
3-Minute Network Solutions
1. Check Your Internet
- Test other websites → If they fail:
- Restart router/modem
- Use phone hotspot to isolate the issue
2. Disable VPN/Proxy
- Corporate networks often block OpenAI → Try:
- Turning off VPN extensions
- Whitelisting
*.openai.com
in firewall settings
Flush DNS Cache (Advanced)
# Windows:
ipconfig /flushdns
# Mac/Linux:
sudo dscacheutil -flushcache
Mobile-Specific Fixes
- iOS: Enable “Limit IP Tracking” (Settings → Cellular → WiFi Assist)
- Android: Toggle “Private DNS” off (Settings → Network & Internet)
Pro Tip: Network errors usually mean your connection issue, while “upstream” errors point to OpenAI’s servers.
Check OpenAI Server Status
Before deeper troubleshooting:
- Visit OpenAI Status Page
- Check Downdetector for real-time outage reports
If OpenAI confirms an outage, wait 30-60 minutes before retrying
Advanced Fixes (For Developers & API Users)
5. Fix API Headers (Python Example)
Remove problematic headers like transfer-encoding: chunked
:
response.headers.clear() # Clear headers before forwarding
6. Adjust Timeout Settings (NGINX/Proxy Users)
If using a reverse proxy (e.g., NGINX), update configs:
proxy_connect_timeout 60s;
proxy_send_timeout 60s;
proxy_read_timeout 60s;
proxy_next_upstream error timeout;
7. Increase Keep-Alive & Connection Timeouts
- Keep-alive timeout: Set to 360000ms (6 minutes)
- Connection timeout: Minimum 60 seconds
Mobile App-Specific Fixes
If you’re using the ChatGPT mobile app:
- Update the app (App Store / Google Play)
- Reinstall if the error persists
What If Nothing Works?
- Wait 30-60 mins (temporary server issues often resolve automatically).
- Contact OpenAI Support if:
- The error lasts more than 24 hours.
- You’re a ChatGPT Pro subscriber ($200 plan) and still facing issues.
User Report (2025): Some Pro subscribers experienced this error immediately after payment—OpenAI support resolved it manually.
Preventing Future Errors
- Use retry logic (exponential backoff for API calls).
- Bookmark status.openai.com for outage alerts.
- Disable VPNs/proxies if not necessary.
Final Thoughts
Most users fix this error by refreshing, switching networks, or clearing cache. Developers should adjust timeouts and headers in API calls.
If the problem persists, check OpenAI’s status or contact support.