The HB-RS 1702 error code has become one of the most common and frustrating issues for players of PGA TOUR 2K25 and previous entries in the series. Whether you’re trying to start MyCareer, play a tournament, or even purchase items in the Superstore, this error can completely block your progress.
What is Error Code HB-RS 1702?
This error happens when the game fails to connect to critical online servers used by 2K backend systems. Players have encountered the error in two main situations:
1. MyCareer, Tournaments, and General Online Access
HB-RS 1702 often appears when:
- Loading MyCareer.
- Starting a new tournament.
- Finishing a tournament and trying to load the next.
- Switching game modes.
In many cases, the cause is a firewall or security system blocking one of 2K’s cloud service domains, preventing proper communication between the game and 2K’s servers.
2. Purchasing Items in the Superstore
Players trying to buy items like:
- Evo Tools
- Level Tokens
- Bundles containing both
In these cases, the purchase fails with HB-RS 1702, even though other purchases may work fine.
This was officially acknowledged by 2K Support, as we’ll explain below.
Official Statement from 2K Support
2K Support has officially acknowledged that HB-RS 1702 occurs during purchases in the Superstore. They confirmed:
“Players are receiving an HB-RS [1702] error code when attempting to purchase item bundles in the PGA TOUR Superstore. Our team is currently investigating.”
2K Support also confirmed:
“This issue is planned to be fixed in a future update.”
This confirms that the purchase-related HB-RS 1702 error is a known bug, and a patch is already in the works.
Fixing HB-RS 1702 in MyCareer and Tournament Modes
A player using Firewalla Gold+ discovered that their firewall was blocking a necessary 2K cloud domain, identifying it as a suspicious or ad server. This block triggered HB-RS 1702 every time they tried to load MyCareer.
Blocked Domain: clouddata.api.2kcoretech.online
Confirmed Fix: Whitelist the Domain
If you use a router with advanced firewall/adblock features, you may need to:
- Log into your router/firewall admin panel.
- Check for any blocked domains or firewall logs.
- Look for blocked attempts to
clouddata.api.2kcoretech.online. - Add that domain to the Allow List/Whitelist.
- Save the changes and reboot your router.
- Restart your game and check if MyCareer loads correctly.
For Firewalla Users
- Open the Firewalla app.
- Go to Rules.
- Add a rule to Allow traffic to clouddata.api.2kcoretech.online.
- Apply the rule and reboot your system if necessary.
This fix worked for several players who had aggressive firewall rules enabled.
Fixing HB-RS 1702 When Making Purchases (Superstore Bug)
This is an acknowledged bug in PGA TOUR 2K25, where the game’s purchase validation process fails for certain items (like Evo Tools, Level Tokens, and bundles). While other purchases may work, these specific ones trigger the HB-RS 1702 error.
Temporary Workaround
Although a permanent fix is planned in an update, you can try these steps in the meantime:
Force Close the Game
- On PC, use Ctrl + Shift + Esc to open Task Manager and end the game process.
- On console, fully quit the game from the dashboard.
Force Close Steam (on PC)
- In Task Manager, find and end Steam.
Restart Your Device
- Power off and restart your PC, Xbox, or PlayStation.
Relaunch the Game
- After restarting, try to make the purchase again.
Check for Updates
- Keep your game up to date — 2K has confirmed that a future patch will fix this.
What if the Error Persists in Both Cases?
Even if you whitelist the domain or restart your system, HB-RS 1702 may still appear during times of server congestion or maintenance. This was a common theme in user reports, especially:
- Immediately after the game’s release.
- After new patches.
- During peak hours when the servers are overloaded.
How to Check Server Status
- Visit the official PGA TOUR 2K Server Status Page: https://pgatour.2k.com/server-status/
- Check community forums like Reddit (r/PGA_Tour_2K) for real-time player reports.
What Players Are Saying (Community Insights)
Players on forums (including Reddit) have shared several experiences with HB-RS 1702:
- Some were able to buy some items but got the error on Evo Tools or Level Token bundles.
- Many users confirmed that TopGolf mode works, but MyCareer and tournaments fail with HB-RS 1702.
- A few players suggested that the error can resolve itself after server refresh periods, indicating that some of these errors may be linked to 2K’s backend synchronization.
Final Thoughts
The HB-RS 1702 error is one of the most disruptive issues in PGA TOUR 2K25, but we now know that it happens for two very different reasons:
- A known purchase bug in the Superstore.
- Firewall blocks that break MyCareer and tournament loading.
The good news is that 2K has acknowledged the purchase bug and promised a fix in a future update. In the meantime, players with firewalls or network security tools can manually fix the MyCareer issue by whitelisting the right domain.
If neither fix works, you’re likely seeing a temporary server-side problem, which 2K will need to resolve.
Let us know in the comments if you’ve found other solutions for HB-RS 1702, and we’ll update this guide with your tips!
