Fortnite matchmaking errors can be frustrating, especially when you’re ready to jump into a game but can’t get past the matchmaking screen. Whether you see “Matchmaking Error #1,” “Matchmaking Error #2,” or “Matchmaking Error #3,” these errors typically occur due to server maintenance, network issues, or corrupted game files.
MATCHMAKING ERROR (#1)
We tried to put you in the matchmaking queue but something went wrong, please try again! (player.queueing_failure.208)
This guide will walk you through multiple troubleshooting steps to get you back in the game on your Xbox.
Understanding Fortnite Matchmaking Error on Xbox
- Matchmaking Error #1: We couldn’t connect to the match. You can try again, but if the problem continues, check out Epic Games Status.
- Matchmaking Error #2: We had trouble connecting to the content beacon service. Give it another shot, or check Epic Games Status.
- Matchmaking Error #3: Looks like all the Battle Buses are full. Try again in a few minutes, or visit Epic Games Status.
These errors can happen due to:
- Epic Games server outages
- Network connection problems
- Corrupted game files
- Issues with matchmaking settings
- Console cache or DNS problems
Step-by-Step Fixes for Fortnite Matchmaking Errors on Xbox
1. Check Fortnite Server Status
Before troubleshooting your console, verify if Fortnite servers are experiencing downtime or maintenance.
- Visit Epic Games Status for real-time updates.
- Follow Fortnite Status on X (formerly Twitter) for live announcements.
If the servers are down, wait until Epic Games resolves the issue.
2. Restart Your Xbox Console
Power cycling your Xbox can resolve temporary system glitches affecting matchmaking.
- Press and hold the Xbox button on your controller.
- Select Restart Console and confirm.
- If the issue persists, unplug your Xbox for one minute before turning it back on.
3. Restart Your Router and Check Internet Connection
A weak or unstable internet connection may prevent Fortnite from connecting to matchmaking servers.
- Restart your router by unplugging it for 60 seconds before reconnecting.
- Test your network speed by going to Xbox Settings > Network Settings > Test Network Connection.
- If your connection is slow, try using a wired (Ethernet) connection instead of Wi-Fi.
- If possible, connect your Xbox to a mobile hotspot to check if the issue is with your primary network.
4. Change Your Matchmaking Region
Matchmaking servers might be overloaded in your region. Changing your matchmaking region can help.
- Open Fortnite Settings.
- Go to Game and find Matchmaking Region.
- Select the region with the lowest ping (e.g., switching from Auto to NA East).
- Restart the game and try again.
5. Clear Xbox Cache
Cached files on your console can interfere with matchmaking.
- Hold the Xbox power button for 10 seconds until it turns off.
- Unplug your console for one minute.
- Plug it back in and restart Fortnite.
6. Check Cross-Platform Play Settings
If Cross-Platform Play is disabled, it might cause matchmaking issues.
- Open Xbox Settings.
- Go to Account > Privacy & Online Safety > Xbox Live Privacy.
- Select View Details & Customize > Communication & Multiplayer.
- Ensure You can join cross-network play is set to Allow.
7. Remove Custom Matchmaking Code
If you’ve ever joined a private match, a leftover matchmaking code could be preventing normal play.
- In the Fortnite lobby, click on the Game Mode selection.
- At the bottom, check for a Custom Key button.
- If present, delete the code and restart Fortnite.
8. Switch to a Public DNS
Changing your DNS settings can improve connectivity to Fortnite servers.
- Go to Xbox Settings > Network Settings > Advanced Settings.
- Select DNS Settings and switch to Manual.
- Enter the following Google DNS:
- Primary DNS: 8.8.8.8
- Secondary DNS: 8.8.4.4
- Restart your console and launch Fortnite.
9. Verify Game Files (For PC Players)
If you experience the error on a PC, verifying game files can fix corruption issues.
- Open Epic Games Launcher.
- Click on Library > Find Fortnite.
- Click Three Dots > Verify.
10. Reinstall Fortnite
If none of the above solutions work, reinstalling Fortnite may resolve the issue.
- Go to My Games & Apps > Fortnite > Manage Game.
- Select Uninstall and restart your Xbox.
- Reinstall Fortnite from the Microsoft Store.
Final Thoughts
Fortnite matchmaking errors on Xbox can stem from server outages, network problems, or incorrect settings. By following these troubleshooting steps, you can resolve most issues and get back into the game. If the error persists, consider reaching out to Epic Games Support or Xbox Support for further assistance.