Error code 0x80070035, commonly accompanied by the message “The network path was not found,” occurs when a computer fails to access shared resources over a network. This issue can arise due to misconfigurations, disabled features, or network restrictions. Here is a comprehensive guide to troubleshoot and resolve this error.
What Causes Error Code 0x80070035?
This error can occur due to:
- Incorrect network path or address.
- Missing drive sharing settings.
- Disabled NetBIOS over TCP/IP.
- Outdated network adapter drivers.
- Firewall or antivirus blocking network access.
- Disabled SMB protocol or improper configurations.
Quick Fix Guide: Error Code 0x80070035
1. Verify Drive Sharing Settings
On the computer with the shared drive or folder:
- Right-click the drive or folder and select Properties.
- Navigate to the Sharing tab.
- Click on Advanced Sharing.
- Ensure that Share this folder is checked.
- Click Apply and then OK.
Confirm proper permissions:
- In the Sharing tab, click Permissions.
- Ensure that the necessary users or groups have at least Read access.
- Apply the changes and exit.
2. Enable NetBIOS over TCP/IP
- Press
Windows + R
, typencpa.cpl
, and hit Enter to open Network Connections.
- Right-click your active network connection and select Properties.
- Highlight Internet Protocol Version 4 (TCP/IPv4) and click Properties.
- Click Advanced, switch to the WINS tab, and select Enable NetBIOS over TCP/IP.
- Click OK to apply changes and exit.
3. Update Network Adapter Drivers
- Right-click the Start button and select Device Manager.
- Expand the Network adapters section.
- Right-click your network adapter and choose Update driver.
- Follow the prompts to search for and install any available updates.
- Restart your computer to ensure the updates take effect.
4. Check Firewall and Antivirus Settings
1. Temporarily disable any third-party antivirus or firewall software to determine if it’s blocking network sharing.
2. For Windows Defender Firewall:
- Open Control Panel > System and Security > Windows Defender Firewall.
- Click Allow an app or feature through Windows Defender Firewall.
- Ensure that File and Printer Sharing is allowed.
3. If disabling the firewall resolves the issue, configure it to allow network sharing while maintaining security.
5. Ensure Network Discovery and File Sharing are Enabled
- Go to Settings > Network & Internet > Status.
- Click Sharing options.
- Under Private:
- Select Turn on network discovery.
- Check Turn on file and printer sharing.
- Save changes and close the window.
6. Verify SMB Protocol Settings
- Press
Windows + R
, typeoptionalfeatures.exe
, and press Enter.
- In the Windows Features dialog box:
- Scroll down to SMB 1.0/CIFS File Sharing Support.
- Ensure that SMB 1.0/CIFS Client and SMB 1.0/CIFS Server are checked.
- Click OK and allow Windows to apply changes.
- Restart your computer.
7. Test Network Access
- On the client computer, press
Windows + R
, type\\[IP address or computer name]\[shared folder]
, and hit Enter. - If the shared folder opens, the issue is resolved. If not, proceed to the next step.
8. Use Commands to Flush DNS and Reset Network Settings
- Open Command Prompt as an administrator.
- Run the following commands one by one:
ipconfig /release
ipconfig /flushdns
ipconfig /renew
nbtstat -r
netsh int ip reset
netsh winsock reset
- Restart your computer and attempt to access the shared resource again.
9. Verify Network Path and Permissions
- Confirm the network path is correct by checking the sharing settings on the host computer.
- Use the correct format for accessing shared resources, such as
\\hostname\foldername
. - Ensure that both computers are on the same network and subnet.
10. Add Reliable Multicast Protocol
- Open Control Panel > Network and Internet > Network and Sharing Center.
- Click Change adapter settings.
- Right-click your network adapter and select Properties.
- Click Install, choose Protocol, and then select Reliable Multicast Protocol.
- Click OK to install and apply changes.
Additional Tips
Ping the Host Computer:
- Open Command Prompt and type
ping [hostname or IP address]
. - If the ping fails, there might be a connectivity issue.
Restart the Network Services:
1. Press Windows + R
, type services.msc
, and press Enter.
2. Locate and restart the following services:
- Function Discovery Provider Host
- Function Discovery Resource Publication
- SSDP Discovery
- UPnP Device Host
If the problem persists after following these steps, consider reaching out to your IT support team or exploring technical forums for further assistance. Resolving error code 0x80070035 ensures seamless access to shared network resources and boosts productivity.