Homework Help: Questions and Answers: You are conducting a requirement gathering session with a client who is implementing Dynamics 365 apps. During the session, a manager requests fields that auto populate and reduce the number of clicks per transaction for team members. You need to establish satisfaction guidelines that clarify this request. What should you do?
Question 1 of 25
You are conducting a requirement gathering session with a client who is implementing Dynamics 365 apps. During the session, a manager requests fields that auto populate and reduce the number of clicks per transaction for team members. You need to establish satisfaction guidelines that clarify this request. What should you do? Only select one answer.
- Capture exceptions
- Define acceptance criteria
- do an epic
- Do a user story
- Demonstrate the number of clicks for the transaction
Correct Answer: 2. Define acceptance criteria
Explanation:
In a requirement gathering session, when a manager requests certain features (like auto-populating fields and reducing clicks), it’s important to define acceptance criteria. This ensures that there’s a clear, measurable definition of what success looks like when the feature is implemented. Acceptance criteria provide the guidelines for evaluating whether the system meets the user’s needs. Capturing exceptions or doing a user story would be parts of other steps, but they don’t directly clarify the client’s specific satisfaction requirements.
Question 2 of 25
A company plans to implement solutions that use Dynamics 365 apps. You plan a requirement gathering session. What is the purpose of this session? Only select one answer.
- Define a preferred project methodology
- Complete pre-sales activities
- Perform a fit gap analysis
- Develop high-level needs into implementable process designs
- Configure requirements in a sandbox environment
Correct Answer: 4. Develop high-level needs into implementable process designs
Explanation:
Requirement gathering sessions are meant to translate high-level business needs into actionable process designs that can be implemented in the system. This involves understanding what the business requires and then planning how to implement these requirements within Dynamics 365. Fit-gap analysis and other options are specific stages of a larger implementation process, but they aren’t the primary focus of an initial requirement gathering session.
Question 3 of 25
A company is implementing Dynamics 365 Supply Chain Management. During requirements gathering, the company determines that an independent software vendor (ISV) is needed for small parcel shipping. Which three factors should you consider when selecting an ISV? Select all answers that apply.
- Number of certifications held by the ISV
- Number of solutions the ISV offers
- Amount of time the company has been in business
- Size of the ISV and means of support available
- Amount of time the ISV has been building and supporting Dynamics 365 solutions
Correct Answer:
1. Number of certifications held by the ISV
4. Size of the ISV and means of support available
5. Amount of time the ISV has been building and supporting Dynamics 365 solutions
Explanation:
When selecting an ISV, it’s critical to consider their experience with Dynamics 365, the level of support they can provide (based on size), and their certifications, which indicate their competency. These factors ensure that the vendor has the necessary expertise and resources to meet your business needs.
Question 4 of 25
You are leading a discovery session for Dynamics 365 Finance. The client wants to retain the current finance system to process any credits or refunds owed to customers. Which three integration aspects should you define? Select all answers that apply.
- Assign responsibility for building the integration
- Determine development environment requirements for integrations
- Assign responsibility for integration maintenance
- Determine who is consuming the integration
- DO an integration rollout test plan
Correct Answer:
1. Assign responsibility for building the integration
3. Assign responsibility for integration maintenance
4. Determine who is consuming the integration
Explanation:
When integrating with an existing finance system, it’s essential to assign clear roles and responsibilities (both for building and maintaining the integration) and determine the users or systems consuming the integration. This ensures that the integration functions properly throughout its lifecycle and supports the correct stakeholders.
Question 5 of 25
A customer needs a new form to facilitate unique order entry processes in Dynamics 365 Supply Chain Management. You need to present the proposed solution to the customer. Which two solution components can you use? Select all answers that apply.
- Customer reference
- Functional design document
- Proof of concept
- Technical design document
- Wireframe
Correct Answers:
2. Functional design document
3. Proof of concept
Explanation:
A functional design document outlines the solution’s functional requirements, while a proof of concept allows the customer to see how the solution would work in practice. These components provide clarity and assurance about the proposed solution. Wireframes and technical design documents are also useful but are more technical and don’t directly present the overall solution in the early stages.
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